The purpose of the project is to increase stability and reliability in the development of business processes and implementation of information systems for business users in the economic and public sectors and to improve business information security in order to increase customer confidence and competitive advantage of applicants in the demanding domestic and foreign IT market.

The project introduces internationally recognized standards for quality management system ISO 9001:2015 and information security management system ISO 27001:2013.

The implementation of international standards for quality system management and information security system enables intensive development of the company, improvement of business models for key target segments that will create a high level of competitiveness and enable expansion in domestic and foreign markets.


The subject of the project is to reach the applicable level of standards of internationally recognized standards of quality and safety in the exchange of goods and services that the company must fulfill in order to obtain inter-related certificates with the aim of realizing business goals of growth, efficiency and flexibility of business, increasing the quality of services and recognizability on the market.

The objectives of the project are:

  • Increasing the efficiency of business processes and customer satisfaction by introducing quality management system ISO 9001:2015
  • Improving data protection by introducing information security management system ISO 27001:2013.

By introducing standards, the company will increase labour productivity and business security, improve relationships with service users and suppliers, and facilitate expansion into the international market.

The implementation of the planned activities achieves the following results:

  • implemented quality management system
  • iso 9001:2015 certificate obtained
  • information security management system implemented
  • iso 27001:2013 certificate obtained

The introduction and maintenance of a certified quality system will ensure a more efficient exchange of information with team members and project partners, effective management of human, spatial, technical, organizational and financial resources, control and development of sales channels, successful design and development of information systems and software for business users, management of the range of services, efficient procurement planning, analysis of company resource management performance, improvement of communication with customers and suppliers , and business risk management.

This will contribute to increasing business efficiency, reducing errors and repairs, increasing satisfaction of all employees, greater customer confidence that they will always get contracted and expected quality, documentation, process and workspace regulation, improvement of internal communication, continuous improvement and improvement of business results, increase of the company’s reputation and better access to the wider market.

ISO 27001:2013 ensures data protection on the principles of secrecy, integrity and controlled availability. The introduction of the standard enables the implementation of information security and reduces the risk of possible fraud, loss of information or unauthorized disclosure of information, improves the credibility of the company, demonstrates commitment to information security, opens up business opportunities for cooperation with customers aware of security needs and improves ethics in employees.

By investing EU funds, the applicant will introduce a quality management system according to ISO 9001:2015 and information security management system according to ISO 27001:2013, improve professional capacity for better positioning on the national market and exit to the foreign market, increase sales revenue and export revenue, and the number of employees for three new employees.

The added value of the project is expressed through the contribution to strengthening the IT sector and increasing the share of Split-Dalmatia County in the GDP of the IT industry at the national level.


Total project value: HRK 130,906.25
Eligible costs: 104.725,00 HRK
EU co-financing amount: HRK 89,016.25


The project will be implemented between 09 November 2018 and 09 November 2019.


The realization of the project takes twelve months.


Ivana Franić, Key Account Manager

The project was co-financed by the European Union from the European Regional Development Fund.


European Structural and Investment Funds:
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